Vital Power Customer Support
Whether it’s online or over the phone, Vital Power is committed to helping you find answers to your questions 7 days a week.
Paying Your Electric Bill
For information on how to pay your electric bill, click here.
Customer Support Hours
Mon – Fri: 8:00am – 7:00pm
Saturday: 9:00am – 3:00pm
Text Us
Would you rather communicate with our support staff via SMS text? Simply text your question to, ‘61959’ and receive an immediate response from a LIVE support representative!
Message and data rates may apply. Text “HELP” for help. Text “STOP” to cancel daily status messages.
Customer Support by Phone
Monday thru Friday (8am – 7pm) and Saturdays (9am – 1pm) our customer support staff is standing by ready to help answer your questions. Give us a call anytime during our service hours!